Welcome to palmbring.com. We provide services to you
subject to the notices, terms, and conditions set forth in this agreement (the
"Agreement"). In addition, when you use any palmbring.com service (e.g. placing an
order or writing a customer review), you will be subject to the rules,
guidelines, policies, terms, and conditions applicable to such services, and
they are incorporated into this Agreement by this reference. palmbring.com reserves the right to change
this site and these terms and conditions at any time.
Accessing, browsing, or otherwise
using the site indicates your agreement to all the terms and conditions in this
Agreement. Please read this Agreement carefully before proceeding.
You represent and warrant that you are
at least 18 years old or visiting the Site under the supervision of a parent or
guardian. Subject to the terms and conditions of this Agreement, palmbring.com hereby grants you a limited,
revocable, non-transferable and non-exclusive license to access and use the
Site by displaying it on your internet browser only for the purpose of shopping
for personal items sold on the Site and not for any commercial use or use on
behalf of any third party, except as explicitly permitted by palmbring.com in advance. Any breach of
this Agreement shall result in the immediate revocation of the license granted
in this paragraph without notice to you.
Except as permitted in the paragraph
above, you may not reproduce, distribute, display, sell, lease, transmit,
create derivative works from, translate, modify, reverse-engineer, disassemble,
decompile or otherwise exploit this Site or any portion of it unless expressly
permitted by palmbring.com in
writing. You may not make any commercial use of any of the information provided
on the Site or make any use of the Site for the benefit of another business
unless explicitly permitted by palmbring.com
in advance. palmbring.com
reserves the right to refuse service, terminate accounts, and/or cancel orders
in its discretion, including, without limitation, if palmbring.com believes that customer
conduct violates applicable law or is harmful to palmbring.com's interests.
You shall not upload to, distribute,
or otherwise publish through this Site any Content, information, or other
material that (a) violates or infringes the copyrights, patents, trademarks,
service marks, trade secrets, or other proprietary rights of any person; (b)
includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful
code or properties. palmbring.com
may assign you a password and account identification to enable you to access
and use certain portions of this Site. Each time you use a password or
identification, you will be deemed to be authorized to access and use the Site
in a manner consistent with the terms and conditions of this Agreement, and palmbring.com has no obligation to
investigate the authorization or source of any such access or use of the Site.
You will be solely responsible for all
access to and use of this site by anyone using the password and identification
originally assigned to you whether or not such access to and use of this site
is actually authorized by you, including without limitation, all communications
and transmissions and all obligations (including, without limitation, financial
obligations) incurred through such access or use. You are solely responsible
for protecting the security and confidentiality of the password and
identification assigned to you. You shall immediately notify palmbring.com of any unauthorized use of
your password or identification or any other breach or threatened breach of
this Site's security. After registering, you will receive our newsletters with
information about sales, coupons, and special promotions. You can unsubscribe
by using the link from any email newsletter or your personal subscribe setting
after logged in. Default Subscription for Newsletter for Registered Users.
palmbring User
Account
You warrant that your Submissions, in
whole or in part, are clear and free of any IP right infringement, disputes or
third party claims. palmbring.com
assumes no liability for any misuse of copyright or any other rights of third
parties by you. You undertake to defense for and indemnify the Sponsor against
any losses caused due to the use of the entries for any purposes.
Reviews and Comments
Except as otherwise provided elsewhere
in this Agreement or on the site, anything that you submit or post to the site
and/or provide palmbring.com,
including, without limitation, ideas, know-how, techniques, questions, reviews,
comments, and suggestions (collectively, "Submissions") is and will
be treated as non-confidential and nonproprietary, and by submitting or posting,
you agree to irrevocably license the entry and all IP rights related thereto
(excluding the moral rights such as authorship right) to palmbring.com without charge and palmbring.com shall have the royalty-free,
worldwide, perpetual, irrevocable, and transferable right to use, copy,
distribute, display, publish, perform, sell, lease, transmit, adapt, create
derivative works from such Submissions by any means and in any form, and to
translate, modify, reverse-engineer, disassemble, or decompile such Submissions.
All Submissions shall automatically become the sole and exclusive property
of palmbring.com and shall not
be returned to you and you agree not to raise any dispute in connection with
any use of the entry by palmbring.com
in the future.
You warrant that your Submissions, in
whole or in part, are clear and free of any IP right infringement, disputes or
third party claims. palmbring.com
assumes no liability for any misuse of copyright or any other rights of third
parties by you. You undertake to defense for and indemnify the Sponsor against
any losses caused due to the use of the entries for any purposes.
In addition to the rights applicable
to any Submission, when you post comments or reviews to the site, you also
grant palmbring.com the right to
use the name that you submit with any review, comment, or other Content, if
any, in connection with such review, comment, or other content. You represent
and warrant that you own or otherwise control all of the rights to the reviews,
comments, and other Content that you post on this site and that use of your
reviews, comments, or other Content by palmbring.com
will not infringe upon or violate the rights of any third party. You shall not
use a false e-mail address, pretend to be someone other than yourself, or
otherwise mislead palmbring.com
or third parties as to the origin of any Submissions or Content. palmbring.com may, but shall not be
obligated to remove or edit any Submissions (including comments or reviews) for
any reason.
Order Cancelation
Please kindly note that only orders
that are in the paid, processing or partially shipped status may be modified or
canceled.
All other orders cannot be changed. We
apologize for this inconvenience. In the event that you wish to cancel a
shipped or packed order, please contact our dedicated support center for
assistance as soon as possible.
If your order, unfortunately, cannot
be canceled, we kindly suggest that you accept the package and refer to our
warranty policy for more information.
Shipments
At palmbring all shipments are sent from different warehouses
and are delivered duty unpaid. Consequently, any and all customs or import
duties are charged once the parcel reaches its destination country. If any,
these charges must be paid by the customers. Should the customers refuse the
package due to import duties or taxes, they take full liability for all the
cost involved in the process. Due to customs regulations, please note
that palmbring cannot to
declare purchased items as a gift or list an amount lower than the actual
product price.
Customer Code of Conduct Policy
At palmbring customer satisfaction is our top priority. We
strive to solve all customers problems in a professional and amicable way.
However, we will not tolerate any unacceptable or unreasonable behavior towards
our Customer Service Team members.
Unacceptable behavior directed towards
Customer Service staff or palmbring may,
for example, include any of the following:
-Aggressive, abusive and threatening
behavior. Examples include any and all direct or implied threats on any
communication channel; intimidating language; personal and verbal abuse;
sexist, racist, homophobic, or derogatory remarks; rudeness; inflammatory
statements; swearing; and unsubstantiated allegations.
-Persistently making habitually
demanding or vexatious complaints, despite the matter having been fully
addressed; similarly, repeating complaints persisting despite reasonable and
fair solutions being offered in accordance with our policies.
-Asking, expecting or demanding staff
to breach established company policy guidelines, e.g. refund amount,
time-frame, special compensation, etc.; similarly, seeking an unrealistic
outcome beyond the scope of our own policies and procedures. By default, the
refund amount cannot exceed the original order amount paid to palmbring.
-Repeatedly changing the nature (or
focus) of a complaint or the desired outcome, part way, after a formal response
has been provided.
-An excessive number of complaints
compared to the total purchase value history.
For such behavior, complainants may be
advised and formally notified of the following:
-Their language is considered
offensive, abusive, threatening, and wholly unacceptable.
-They must refrain from using such
language, intimidation, and threats.
-There will be no further exchange of
correspondence on the matter if they persist with this behavior.
-palmbring reserves
the right to no longer accept orders from the customer in the future without
further notice.
Complain Escalation Process
This process applies strictly to
Customer Service issues. For separate legal issues such as copyright, please
view our legal page.
If the customer is dissatisfied with
the solution offered by our Customer Service, the customer may contact our
Ticket Supervisor by submitting a new ticket in "submit a formal
complaint" section as follows:
Contact us > Submit a ticket >
Select Warranty &return > Submit a formal complaint
We will respond to all complaint
within 24 hours except on weekends and public holidays.
Copyright
All text, graphics, photographs or
other images, button icons, audio clips, logos, slogans, trade names or word
software and other contents on the website of palmbring.com (collectively, "Content"), belongs
exclusively to palmbring.com or
its appropriate content suppliers. You may not use, reproduce, copy, modify,
transmit, display, publish, sell, license, publicly perform, distribute or
commercially exploit any of the Content or otherwise dispose of any of the
Content in a way not permitted by palmbring.com,
without palmbring.com's express
prior written consent. The use of data mining, robots, or similar data
gathering and extraction tools on palmbring.com
as well as the use of palmbring.com
trademarks or service marks in meta-tags is strictly prohibited. You may view
and use the Content only for your personal information and for shopping and
ordering on the site and for no other purpose. The collection, arrangement, and
assembly of all content on this site (the "Compilation") belong exclusively
to palmbring.com. You may not
use palmbring.com's Content or
Compilation in any manner that disparages or discredits palmbring.com or in any way that is likely
to cause confusion or violation of any applicable laws or regulations. All
software used on this Site (the "Software") is the property of palmbring.com and/or its Software
suppliers. The Content, the Compilation and the Software are all protected
under state, national and international copyright laws. All rights not
expressly granted are reserved by palmbring.com.
Violators will be prosecuted to the full extent of the law.
palmbring.com
recognizes and respects all copyrights and trademarks. As such, any usage of
television, motion picture, music, film festival or other names or titles have
no connection to palmbring.com
and are the sole property of the copyright or trademark holders. Our dresses
are inspired by celebrity style and are our recreations of item's worn by the
celebrities on your favorite television shows and the red carpet, however they are
not authorized, endorsed by, or connected to these shows in any way and are not
meant as infringements of any registered trademarks or copyrights.
Intellectual Property Infringement
Policy
It is the policy of palmbring.com to take appropriate action where
necessary to uphold and recognize all relevant State, Federal and International
laws in connection with material that is claimed to be infringing any
trademark, copyright, patent and all or any other Intellectual Property laws.
If you are an intellectual property rights owner and you believe that palmbring.com sells, offers for sale, or
makes available goods and/or services that infringe your intellectual property
rights, then send the following information in its entirety to service@palmbring.com
Information required
- An electronic or physical signature of the person
authorized to act on behalf of the owner of an exclusive that is allegedly
infringed;
2. A description of the allegedly infringing work or material;
3. A description of where the allegedly infringing material is located on the site (product(s) URL);
4. Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address;
5. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;
6. Identification of the intellectual property rights that you claim are infringed by the Website(e.g. "XYZ copyright", "ABC trademark, Reg. No. 123456, registered 1/1/04",etc);
7. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.
Termination and Effect of Termination
In addition to any other legal or
equitable remedies, palmbring.com
may, without prior notice to you, immediately terminate the Agreement or revoke
any or all of your rights granted under this Agreement. Upon any termination of
this Agreement, you shall immediately cease all access to and use of the site
and palmbring.com shall, in
addition to any other legal or equitable remedies, immediately revoke all
password(s), and account identification issued to you and deny your access to
and use of this Site in whole or in part. Any termination of this Agreement
shall not affect the respective rights and obligations (including without
limitation, payment obligations) of the parties arising before the date of termination.
/
Disclaimer and Limitation of Liability
Except as otherwise provided in the
standard terms of sale that govern the same of each product on this site, this
site, the products offered for sale on it and the transactions conducted
through it are provided by palmbring.com
on an "as is" basis. palmbring.com
makes no presentations or warranties of any kind, express or implied, as to the
operation of the site or the information, content, materials, or products
included on this site except as provided here to the full extent permissible by
applicable law, palmbring.com
disclaims all warranties, express or implied, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose,
noninfringement, title, quiet enjoyment, data accuracy, and system integration.
This site may include inaccuracies, mistakes or typographical errors. palmbring.com does not warrant that the
content will be uniterrupted or error free. To the maximum extent permitted by
law, palmbring.com will not be
liable for any damages of any kind arising from the use of this site,
including, but not limited to,indirect incidental, punitive, exemplary,
special, or consequential damages. To the maximum extent permitted by
applicable law, palmbring.com's
total liability to you for any damages (regardless of the foundation for the
action) shall not exceed in the aggregate the amount of fees actually paid by
you to palmbring.com during the
month immediately preceding the act allegedly giving rise to palmbring.com's liability.
palmbring and/or
the seller will act according with the warranty as shown on the platform when
and only when damage is in connection with the product and has valid and
confirmed manufacturing defects. palmbring and/or
the seller will not be held liable or reponsible for any damages resulting from
customers improper use, personal negligence, and/or other reasons that do not
attribute to product defects.
Order Acceptance
Please note that there may be certain
orders that we are unable to accept and must cancel. palmbring.com reserves the right, at sole
discretion, to refuse or cancel any order for any reason. Some situations that
may result in your order being canceled include limitations on quantities
available for purchase, inaccuracies or errors in product or pricing information,
or problems identified by our credit and fraud avoidance department. We may
also require additional verifications or information before accepting any
order. We will contact you if all or any portion of your order is canceled or
if additional information is required to accept your order.
palmbring is
not responsible for late deliveries for special occasions, such as birthdays,
or other events. We encourage customers to place their order in advance to
ensure there is enough time to receive their item.
We have informed our customers of the
peak Christmas season in advance via banners and newsletters, and offered
suggestions for the final order date and shipping methods for this period. We
can therefore not be held responsible if an item does not arrive in time for
Christmas.
All orders reported as
"delivered" by shipping companies are considered delivered. palmbring cannot be made liable of
non-delivery in this case.
User account
For safety and security, each customer
is allowed to create only one registered account by default. For customers who
attempt to create several accounts, palmbring reserves
the right to suspend accounts without further notice.
Both parties agree that, following
order dispatch, transportation is the sole responsibility of the third-party
logistics company. During this stage, full ownership of the product(s) belongs
to the buyer; all associated liability and risks during transportation shall be
borne by the buyer.
In accordance with Customs regulations
customers must provide valid and accurate data . All consignee names, address
and payers name should be valid. Certain countries request that the consignee
submit their ID or passport to clear the package or for payment verification
purposes. It is the customers sole responsible for the accuracy of data that
they provide to us. Should any information be incorrect and prevent any
shipment or deliveries or customs clearance, we will not held responsible and
will not offer any compensation in such cases.
palmbring will
always comply with the law, and we kindly remind users to do the same. As the
importer customers are responsible to comply with all laws and regulations in
their own countries. Please refer to our privacy policy for more information.
Typographical Errors
While palmbring.com strives to provide accurate product and pricing
information, pricing or typographical errors may occur. palmbring.com cannot confirm the price of
an item until after you order. In the event that an item is listed at an
incorrect price or with incorrect information due to an error in pricing or
product information, palmbring.com
shall have the right, at our sole discretion, to refuse or cancel any orders
placed for that item. In the event that an item is mis-priced, palmbring.com may, at our discretion, either
contact you for instructions or cancel your order and notify you of such
cancellation.
Pricing in Different Currencies
Pricing of products sold by palmbring.com is based upon figures
calculated in U.S. Dollars (US$). Prices displayed in other currencies are
converted from U.S. Dollars according to the most up to date conversion rates.
Due to fluctuating currency values, prices displayed in non-U.S. denominations
of currency on the Site, other than on the individual product page, may not be
the most current. Areas of the Site where non-U.S. denominations of currency
might be inaccurate include, but are not limited to, promotional banners,
promotional pages, and information on product category pages. The price
displayed on an individual product page, regardless of currency denomination,
is the current price you are liable to pay to palmbring.com, excluding shipping.
palmbring has
no knowledge of, and is not responsible for, any additional bank charges or
exchange rate fees that are charge by the issuing bank or a third party payment
provider. These fees are solely the customers responsibility and will not be
reimbursed by palmbring.
Applicable Law
These conditions are governed by and
construed exclusively under law without regard to conflicts of laws principles. This
Terms of Use shall be governed by and construed in accordance with the laws of
France.
Links
This site may contain links to other
sites on the Internet that are owned and operated by third parties. You
acknowledge that palmbring.com
is not responsible for the operation of or content located on or through any
such site.
Shipping
palmbring ships
from different warehouses. For orders with more than item, we may split your
order into several packages according to stock levels at our own discretion for
more information please check our terms and conditions.Thank you for your
understanding.
palmbring strongly
recommends all customers to purchase shipping insurance during the checkout.
This ensures that if there are any issue during the delivery process that palmbring will send you the same
product free of charge. If the item becomes unavailable we will offer you
alternative refund options.
Orders that do not have shipping
insurance will not be the responsibility of palmbring in the event that there is an issue during the
shipping process.
Whatever the customer orders is what
we ship. We can not be held liable for the customer receiving the wrong item if
they placed the wrong order.
If a delivery fails for any reason and
the address sent to was the correct address as provided by the customer, palmbring cannot be held liable if a
package is returned to us.
Please let us know as soon as possible
if you have not received your package. With standard shipping, after 3 months
from the date we ship your package (for Latin American we will extend this to 4
months for postal deliveries), we will no longer be able to offer any
compensation. All expedited delivery issues must also be reported within 3
months from the shipment date. Also kindly note that this does not apply to any
packages sent via expedited shipping methods and shown as delivered on the
shipping company's tracking site.
Remedies
You agree that palmbring.com's remedy at law for any
actual or threatened breach of this Agreement would be inadequate and
that palmbring.com shall be
entitled to specific performance or injunctive relief, or both, in addition to
any damages that palmbring.com
may be legally entitled to recover, together with reasonable expenses of any
form of dispute resolution, including, without limitation, attorneys' fees.
No right or remedy of palmbring.com shall be exclusive of any
other, whether at law or in equity, including, without limitation, damages
injunctive relief, attorneys' fees and expenses.
No instance of waiver by palmbring.com of its rights or remedies
under these terms and conditions shall imply any obligation to grant any similar,
future or other waiver.